To Get A Return Authorization Number
ORIGINAL RECEIPT – You must have your original computerized cashier’s receipt from your dealer as proof of purchase. Third party receipts, such as PayPal, PayPoint, etc. will not be accepted. Bats returned for warranty without proof of purchase will not be warranted. Make a copy of your original receipt for your records.
Please do not attempt to return the product to your sporting goods dealer.
ONE-YEAR LIMITED WARRANTY. Anderson Bat Company, (“ABC”) warrants this bat to be free of defects in materials or workmanship, under normal use, for a period of ONE (1) year from the date of purchase. This warranty covers cracking, bending, severe denting, and loose knob or cap resulting from normal field usage. ABC reserves the right to exclude damage resulting from use in batting cages, use in sub 60º F (16º C) temperatures, misuse, grip replacement, improper handling or repair, or alterations. This is a ONE-TIME non-transferable warranty. The foregoing warranty is in lieu of all other warranties, expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. This warranty gives you specific legal rights, and you may have other rights that vary from State to State.
Your Return Authorization Number MUST be visible on the outside of the shipping box, and written on your valid receipt.
Your Return Authorization Number is valid for 30 days from date of issuance. After this time period, it will expire and a new Return Authorization request will need to be approved.
Upon receipt of the product and proof of purchase, our technical staff will examine the bat. ABC shall have the option to either repair or replace, at its discretion, bats found to have manufacturing or material defects. The substitution of a comparable model will be made should a discontinued bat no longer be available. If a replacement bat is sent, the replacement bat does not start a new one-year warranty unless explicitly stated in the Bat Inspection Report.
Please complete the form below and attach a copy of your receipt. We will issue you a Return Authorization number and send you a form to fill out and return with the bat along with shipping instructions.